Effective Date: December 20, 2022
PURPOSE OF RAIN'S STUDY
The purpose of Rain's study is to better understand our customers' experiences of Rain's earned wage access products and services. Your participation in this study will help us modify, develop, or other improve our products and services.
METHOD; DATA COLLECTION
This study will be conducted through a 1-on-1 interview between you and a member of our research team. We will ask you questions about your use of Rain's products and services. We will record the session and we will take notes to record your comments. We will not request, and you should not provide, any sensitive personal information in this study.
HOW WE WILL USE THE DATA
Any data, recording, or other information collected during the interview process with you will be treated in accordance with Rain’s Privacy Notice. Rain may use recordings and notes for internal purposes as we continue to improve our products and services. In addition, Rain may anonymize your responses and aggregate them with the responses of other participants in order to generate descriptive data or summaries (i.e., using the anonymized or aggregated data) that Rain may disclose to other persons.
YOUR RIGHTS
Your participation in this study is voluntary. You can take a break or discontinue participation at any time without giving a reason. If Rain offers compensation, you are required to complete the study in order to receive the compensation. Discontinuing your participation before completion of the study will disqualify you from receiving compensation. If you have any questions or concerns about this study or if you wish to withdraw your consent in the future, please email research@rain.us.
YOUR CONSENT
I give my consent:
For the session to be recorded.
For individuals at Rain to use the recordings and notes for internal purposes.
For Rain to aggregate and anonymize data that I provide, and for the derivative data to be disclosed to other persons (outside of Rain).