PLEASE CAREFULLY READ ALL OF THE TERMS AND CONDITIONS THAT APPLY TO YOUR RAIN ACCOUNT OR TO YOUR USE OF RAIN’S SERVICES, AND KEEP A COPY OF THIS PRIVACY NOTICE FOR YOUR RECORDS.
The Agreement between Rain Technologies Inc. and you governs the access to or the use of Rain’s mobile app (the “Rain App”) or Rain’sWebsite, located at https://www.rainapp.com/ (a “Site”). The Agreement also governs any of the products or services that Rain provides to you, including via any affiliate of Rain (each and collectively, “Rain’s Services” or the “Services”). This Consumer Financial Privacy Notice applies to you when you use the Services, including when you use the Rain App or the Site or if you contact Rain’s User Care via telephone.
The person who uses Rain’s Site or who downloads the Rain App (“You”)is agreeing to all of the terms and conditions for use of the Site or the RainApp, as the case may be. The Agreement also provides the terms and conditions for Rain’s other products and services offered or provided to You via the Services.
By using the Site or the Rain App or by using any aspect of theServices, You acknowledge and agree that You are bound by the terms and conditions of the Terms of Service. You also agree with the terms and conditions of Rain’s Consumer Financial Privacy Notice.
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Rain provides this Consumer Financial Privacy Notice for an individual’s use of the Rain App, Rain’s Site(s), or any part of the Services(“Rain’s Privacy Notice”). The term “we,” “us,” or “our” relate to Rain Technologies Inc. or to any person that is an affiliate of Rain (each referred to as “Rain”).
For the purposes of Rain’s Privacy Notice, the term “You” or“Your” relates to the individual who, primarily for personal, family, or household purposes, (i) downloads or uses the Rain App or uses Rain’s Site(s);(ii) applies for or obtains any part of the Services or any other financial product or service from Rain; or (iii) uses the Rain App orRain’s Site(s) to obtain a financial product or service that jointly is offered, endorsed, or sponsored by Rain and one or more other financial institutions.
Rain’s Privacy Notice applies to personally identifiable information about You (sometimes defined in laws as “nonpublic personal information”), and we refer to each type of personally identifiable information about You as “Your information.” In connection with Rain’s treatment of Your information, Rain’s Privacy Notice describes the policies and procedures (including a summary of the relevant security controls) that Rain uses when collecting, maintaining, using, or transmitting (or “disclosing”) to others any of Your information.
Rain reserves the right to modify any aspect of Rain’s PrivacyNotice, and Rain may make these modifications at any time. In some circumstances, Rain may modify Rain’s PrivacyNotice in one or more ways that may affect the treatment of Your information without first notifying You of those modifications. Please review the“Effective Date” of Rain’s Privacy Notice each time you use the Rain App,Rain’s Site, or use any of Rain’s financial products or services.
For information about Rain, or any entity that is or may in the future be an affiliate of with Rain, in connection with the treatment of your information under Rain’s Privacy Notice, please see the section below entitled“Contacting Rain.”
Rain provides financial products or services to consumers, as well as to corporate persons, such as the consumers’ employers. Rain’s mission is to develop products and services—and the technologies that power them—that a consumer can use to help strengthen their financial health. Rain’s products and services are designed to help a consumer’s financial health by enabling the consumer to stabilize their cash flows, control their spending & earnings, and grow their long-term financial security. Among other financial products and services covered by Rain’s Privacy Notice are the services that provide ways for a consumer to control funds that the consumer owns, including by transferring those funds to the consumer’s primary bank account.
Rain’s Privacy Notice is designed to provide a straight forward explanation of how Rain collects and maintains Your information, as well as howRain may disclose Your information to other persons. However, Rain’s Privacy Notice does not apply to the treatment of data by another person that is not affiliated with Rain, such as an employer (even if the other person has a contract or arrangement in place for Rain’s Services). Whether and how another person, such as an employer, could collect, maintain, transfer, or use data about You, including through the other person’s websites, is governed by the other person’s privacy policy.
Information We Collect
1. Information You provide. We collect various categories of Your information that You provide, either directly or indirectly, to us, such as:
(i) Identifying information, such as Your mobile telephone number, email address, and residential address;
(ii) Financial information, such as information You provide on an application to us or from data we collect from transactions you conduct using the Services;
(iii) Information about Your use of the Services or the Rain App or the Site, including location data collected from the Rain App (which directly relates to Your application for or uses of financial products or services via the Rain App); or
(iv) Information about Your status or personal characteristics, such as whether You are employed, where You do or could work, and the number of days You work in a month.
When You connect one or more of Your accounts with other financial institutions to the Rain App or to your Rain Account, we also may collect information to identify You, or to help verify that You are the true owner of the account(s), before connecting Your account(s).
2. Information received from Your devices. When You use your device to connect to the Services, we receive information about that device, including IP address, hardware model, operating system, and other technical information about the device. Depending on the manner in whichYou elect to use the Services, Rain may collect certain location data from You or from another person, such as from Your employer. Rain reserves the right to capture cookies or similar tracking technologies to collect usage statistics or to help Rain provide and improve the Services.
3. Information collected from Your financial institutions. Whether Rain collects or maintains Your information collected from the financial institutions You use, such as Your Bank (as that term is defined in the Agreement), may depend on howYou use the Rain App or the Services. Generally speaking, when You linkYour Primary Bank Account to the Rain App or to the Services (such as for EFT services or for EWA Services), Rain may collect several categories of Your information, including:
(i) Financial account information, including Your financial institution’s name, the account type you use (such as a “checking account” or “savings account”), account number(s), and the institution’s routing number; and
(ii) Information about any balance or transactions in Your Primary Bank Account.
4. Information we receive about You from other sources. Rain also collects, directly or indirectly, Your information from other sources or persons, such as from persons that act asRain’s service providers. For example, Rain may collect and maintain Your information from service providers that help Rain to identify You and to verify that You are the individual who is authorized to use the Services.
5. Health and Activity Information. When You use location-based features, such as background location tracking for work hours, Rain may collect physical activity data from Your device’s motion sensors (such as whether you are walking, driving, or stationary) through the Activity Recognition API. Rain collects and uses this specific activity data solely to optimize the battery consumption on Your device and to improve the accuracy of Rain’s location services. Any data that we collect about Your device is not used for medical or health-tracking purposes, and Rain does not disclose, or sell, any activity data from Your device’s motion sensors to third parties for marketing by third parties.
We use the information we collect to operate, improve, and protect the Services, and to develop new products or services. For example, we use Your information:
(i) To operate, provide, and maintain the Rain App or the Site;
(ii) To improve, modify, or develop the Services or Rain’s other financial products or services;
(iii) To protect you, Rain’s service providers, or Rain from fraud, malicious activity, or other privacy and security-related concerns;
(iv) To provide customer service to You;
(v) To investigate any misuse of the Rain App, the Site, or of the Services; and
(vi) To develop new services.
As stated above, Rain’s Privacy Notice does not apply to the treatment of personally identifiable information about You by another person that is not affiliated with Rain, such as Your employer(even if the other person has a contract or arrangement in place for Rain’s Services). Whether and how another person could collect, maintain, transfer, or use data about You, including through the other person’s websites, is governed by the other person’s privacy policy.
Rain may develop joint marketing arrangements with one or more third parties that are not affiliated withRain. Under a marketing arrangement with a non-affiliated third party, Rain may market to you the products or services that are offered by that third party (not by Rain). If you choose to access a non-affiliated third party’s products or services presented on the third-party’s platform, via a link or advertisement posted on our Site, we will disclose information necessary to identify you to that third party. You acknowledge and agree that when you choose to explore or to obtain products or services from a non-affiliated third party via our Site, You consent to allow Rain to disclose YourInformation to that third party. The disclosure by us to that third party occurs at the moment you click for the third-party link (e.g., when You click “Continue” or “Go to Site”), andYour action to access the third-party’s platform constitutes Your consent for us to share your information to initiate the third-party relationship.
We take steps designed to protect Your information that we collect, maintain, or disclose. These steps include maintaining information security controls, such as encryption technologies when transferring data or when storing data, firewalls, and controls over the physical access to Rain’s systems. We evaluate the security controls that we use, as well as the controls that our service providers use, for protecting the security and confidentiality of Your information. Our goal is to maintain effective security controls, as measured by relevant industry standards or by independent security auditors, for all of the ways that You can use the Services and other financial products and services provided by Rain.
Rain may keep Your information for as long as necessary to fulfill the purposes for the information is collected. In addition, for some types of Your information, Rain may apply a longer retention period, such as for research or statistical analyses, except when storing or using that information for longer periods of time is not permitted under applicable law. As permitted under applicable law, even after You stop using the Rain App or terminate your account with Rain, we may retain Your information.
Rain reserves the right to disclose, or even to sell, some or all of the categories of Your information that Rain collects to any person that is not an affiliate of Rain—and under some circumstances You may be allowed to prevent Rain from doing so by exercising Your right to “opt out” of certain disclosures. Rain also may disclose some or all of the categories of Your information to any person that is an affiliate of Rain, and you may opt out of some of those types of disclosures among the affiliate(s). Depending on Your state of residence, you may have additional rights under that state’s law that affect whether and to what extent Rain may disclose Your information to other persons, including an affiliate of Rain. However, as of theEffective Date of this Privacy Notice, Rain does not disclose Your information to persons in ways that present an opportunity for you to exercise Your opt-out or other rights relating to those types of disclosures.
Rain discloses Your information to various type of persons as permitted by law, and those disclosures may apply to some or all of the categories of Your information that we collect. For example, Rain may disclose all of the types of Your information with Your employer or with Your financial institution, consistent with Your consent or instruction or Your request for the Services.
Rain discloses Your information to one or more financial institutions, such as banks or payments companies, with which Rain has agreements in place for joint marketing of financial products or services. Under these agreements, Rain discloses Your information to the financial institution(s) so that the financial institution(s) and Rain may provide financial products or services that jointly are offered, endorsed, or sponsored by Rain and the other financial institution(s). However, data that Rain collects about You through Rain’s marketing activity via a short-code program will not be disclosed to a third party for the purposes of that party’s own marketing.
Rain also discloses, or reserves the right to disclose, Your information:
(i) With Rain’s service providers in connection with the services they perform for Rain;
(ii) If Rain believes in good faith that disclosure is appropriate to comply with applicable law, regulation, or legal process (such as a court order or subpoena);
(iii) In connection with a change in ownership or control of all or a part of Rain’s business (such as a merger, acquisition, or bankruptcy);
(iv) Between and among Rain and Rain’s future affiliates (such as subsidiaries or other companies under common control or ownership); or
(v) With your consent (by any reasonable method, including when you orally give your consent), unless you timely revoke your consent.
Rain may collect, use, process, or disclose Your information in an aggregated or anonymized manner (i.e.,in a manner that does not identify you personally) for any purpose permitted under applicable law.
Under Rain’s Privacy Notice and subject to the conditions outlined below, You have the right to make a request that Rain delete Your information. To request that Rain delete Your information from Rain’s information systems, please send an email to Rain, at data-deletion@rain.us.
Even though You may make a request for deletion of Your information, please note that Rain may not be required to delete Your information that Rain collects and maintains. Under some circumstances, Rain may decline to honor Your request to delete Your information. For example,Rain is not required to honor Your request, and thus Rain may retain Your information, in order to:
(i) Complete transactions or services for which the information was collected or reasonably anticipated, or provide a product or service requested by You;
(ii) Help to provide security and integrity to Rain’s systems or to the systems of other financial institutions for which Rain acts as service provider (to the extent that retaining Your information is reasonably necessary and proportionate for these purposes); or
(iii) Comply with legal obligations, exercise legal claims or rights, or defend legal claims.
If you have any questions about Rain’s Privacy Notice, please reach us by email at care@rain.us. Alternatively, you can reach us via phone (424-369-RAIN) or send us a letter to:
209 10th Ave S
Ste 160
Nashville, TN 37203-0702
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