McAlister's

Rain is a financial wellness benefit offered by McAlister's. Through the Rain app, employees can access their earned wages before their regularly scheduled payday.

Rain is available to all active hourly McAlister's employees.


Rain will be available to employees beginning Wednesday, March 27th, 2024.

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Through the Rain App, employees make a request to receive up to 50% of their earned wages before their scheduled payday. The amount of advanced pay is then deducted from the employee’s next paycheck. The pay advance is not deemed a loan and no interest is assessed.

Download the free "Rain Instant Pay" App from the Apple App Store or Google Play store. Create an account and select "Sun Holdings" as your employer. Use the email address and phone number that matches your payroll profile in UKG.

Rain is not a loan, and there are no fees other than the small advancement fee of $3.99 for instant transfers. There is no interest. The money advanced from Rain is the money that an employee has earned at work. Anything advanced will be deducted from the employee’s next paycheck.

McAlister's signed up for Rain, so that employees can access wages from the Rain app. Earned wage information comes directly from McAlister's. Employees will see earned wages in the Rain app within 24 hours of a completed shift.

When the immediate need for funds occurs between paychecks, Rain can provide employees with alternatives to high interest rate payday loans and high overdraft fees.

• ACH transfer to any bank account (1-3 business days): FREE
• Instant transfer to an external debit card: $3.99 fee per transfer
  • Fee is adjusted from the next paycheck, not the transfer

For pay advance purposes, eligible pay is always calculated based on the employee’s hourly wage rate multiplied by the hours they have worked in a given pay cycle and divided in half (or multiplied by 50%). They will only have access to 50% of a maximum amount of 8 hours of working wages.


(Hourly Rate x Hours Worked)/2 = Cash Balance in App

Rain receives employee’s punch data multiple times per day, and the Rain app will reflect a balance of pay that can be advanced. Therefore, wages will be reflected in the Rain app within 24 hours of the employee’s shift ending.

In this scenario, the employee’s net pay with McAlister's would be zero for that pay date and the employee will be placed into an "arrears" status with Rain. Rain would then flag the employee’s account as “paused.” McAlister's only allows an advancement of 50% of earned wages to protect the employee from having a $0 paycheck.

The total amount transferred during each pay period will be shown as a separate line-item deduction with the code RAIN.

You may need to log in to the McAlister's UKG Pro site to update your contact information if Rain is unable to validate you are a current employee.

If you are on a computer:

1. Log into UKG: https://SunHoldings.UltiPro.com
2. Go to “Personal”
3. Choose “Name, Address, and Telephone”
4. Under “Things I Can Do”, choose “Change Name, Address, or Telephone”
5. Edit the information in the perspective fields
6. Click the “Save” button at the top of the screen

If you are a mobile phone:

1. Log into UKG app
2. Click on the Menu in the lower, right hand corner
3. Choose “Profile”
4. Click “Edit”
5. Edit your contact information, then click “Submit” in the top right hand corner

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No. Rain is a voluntary optional benefit. If you do not wish to participate, no action is needed.

Rain complies with all consumer protection guidelines, including the requirement to delete customer information at the user's request. There are 2 ways to end your enrollment in Rain: 1) Remove the link to your debit card and/or banking information and delete the app from your phone. 2) Contact Rain directly and request deletion of your account and your personal information.